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Chargeback360

Chargeback360 for NEXT

Chargeback360 offers chargeback management with real-time dispute alerts and case handling. It's one of the dispute service providers that work with NEXT.

What Chargeback360 does with NEXT

Add Chargeback360's chargeback management to the dispute tools connected to your NEXT store.

Disputes tracked in your dashboard

Dispute providers that connect to NEXT record alerts and chargebacks in your store and match each one to its order under Payments > Disputes.

Refunds and Block Lists

Through NEXT's Disputes API, a dispute provider can refund an order and add the customer to your Block Lists, with each step logged on the dispute.

Prevent, Protect, and Predict

Chargeback360's products cover real-time dispute alerts, dispute case management, and machine learning on transaction data.

Another dispute option

NEXT works with several dispute service providers, so Chargeback360 is one option alongside the other chargeback tools you can connect.

Setting up Chargeback360

  1. Contact Chargeback360 to set up an account if you don't have one.
  2. In your NEXT dashboard, open Apps, find Chargeback360, and install it. The install creates the credentials Chargeback360 needs to access your transactions and manage disputes.
  3. Once connected, review incoming dispute alerts and chargebacks under Payments > Disputes in your NEXT dashboard.

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